Maintenance & support
A monthly contract to keep your tools reliable.
Fixes, improvements, monitoring and a single point of contact after your application or automation goes live.
- Monthly contract
- Single point of contact
- Priority on incidents
Three plans
Included hours and prices are set out in each offer, based on your scope.
Essential
Fixes and monitoring for a stable tool.
Comfort
Essential, plus regular improvements and a monthly review.
Tailored
A dedicated team for a wider scope.
What happens during an incident
Report
By e-mail, WhatsApp or form.
Triage
We confirm severity and response time.
Fix
Correction, test, release.
Summary
One line in the monthly report.
Frequently asked questions
Are response times guaranteed?
Response times are set out in each plan and confirmed in writing before signature.
Can you take over an application from another provider?
Yes, after an audit of the existing system.
What happens if we end the contract?
You get the code, the documentation and the access.
Secure your tools now
Tell us what is already in production: we will propose the right plan.